Privacy Policy

Effective May 25, 2018

At Ackroyd Lowrie Limited (or “Ackroyd Lowrie”, as we prefer to be known), we are committed to maintaining the trust and confidence of visitors to our website. In this Privacy Policy you’ll find information on how we treat the data that we collect from visitors, in relation to your use of our website and any services we supply to you.

1. Definitions and interpretation

In this Policy, the following terms shall have the following meanings:

  • “Content” means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on the website;

  • "Cookie" means a small text file placed on your computer by Ackroyd Lowrie when you visit certain parts of this Web Site. This allows us to identify recurring visitors and to analyse their browsing habits within the Web Site. Further details are contained in Clause 6;

  • "Data" means collectively all information that you submit to Ackroyd Lowrie. This includes information submitted using any of our Services or Systems;

  • “Personal Data” means data relating to a living individual who can be identified from that data (or from that data and other information in our possession). Personal data can be factual (for example, a name, address or date of birth) or it can be an opinion about that person, their actions and behaviour;

  • "Ackroyd Lowrie", “we”, “us”, “our” means Ackroyd Lowrie Limited of The Old Vyner Street Gallery, 23 Vyner Street, London, E2 9DG;

  • "Service" means collectively any services or information that Ackroyd Lowrie Limited makes available through the Web Site either now or in the future;

  • "System" means any online communications infrastructure that Ackroyd Lowrie Limited makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email and email links;

  • "User" / "Users" means any third party that accesses the Web Site and is not employed by Ackroyd Lowrie Limited and acting in the course of their employment; and

  • "Web Site" means the website that you are currently using (www.ackroydlowrie.com).

2. Types of data we collect and why

2.1 Personal information. This includes any information that may be used to identify you. Generally, you can browse the website without giving us any personal information. However, when signing up for a service provided by Ackroyd Lowrie, any of the following data may be collected:

  1. Name

  2. Company name

  3. Job title

  4. Profession

  5. Contact information such as email address and telephone number/s

  6. Demographic information such as postcode, preferences and interests

We collect this information for a couple of reasons; to contact you regarding any services you have, to collect payment for services or products due, to contact you if we need to obtain additional information or to check our records are right.

2.2 Automatic, statistical data. We use third party services, including Google Analytics, to collect standard internet log information that help us analyse traffic to the website and understand visitor behaviour and needs to make continuous improvements to the site and your user experience. This information includes:

  1. IP address

  2. Web browser type and version

  3. Operating system

  4. A list of URLs starting with a referring site, your activity on this website, and the site you exit to

  5. Cookie information (see clause 6 below)

We only collect anonymous statistics, which are processed in a way that does not allow for anyone to be identified. You can find out more about our Cookie Policy in clause 6 below.

2.3 Any personal data you submit will be retained by Ackroyd Lowrie Limited for as long as you use our services. Data that you submit through any communications system that we may provide may be retained for a longer period.

2.4 Unless we are obliged or permitted by law to do so, and subject to clause 3 below, your data will not be disclosed to third parties. We do not rent, trade or sell email lists with other organisations and businesses.

3. Squarespace

Our website is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

3.1 Your data is stored through Squarespace’s data storage, databases and the general Squarespace application.

3.2 For more insight, you may also want to read the Squarespace Terms of Service here or Privacy Statement at http://www.squarespace.com/terms-of-service/ or http://www.squarespace.com/privacy/

4. Third Party Websites and Services

4.1 Ackroyd Lowrie Limited may, from time to time, employ the services of other parties to deal with matters including, but not limited to:

  1. Payment handling

  2. Search engine facilities

  3. Advertising and marketing

4.2 The providers of such services do not have access to certain personal data provided by users of the website.

4.3 Ackroyd Lowrie have carried our GDPR due diligence with all of our partners to ensure they are compliant.

5. Access to your data

5.1 Wherever you are required to submit data, you will be given options to restrict our use of that data, including for direct marketing purposes or sharing with third parties.

5.2 You may also restrict your internet browser’s use of Cookies. See clause 6 below for more information.

5.3 You have the right to ask for access to the personal data that we hold. Please email your request to info@ackrodylowrie.com.

6. Cookies

6.1 Ackroyd Lowrie Limited may use ‘Cookies’ to receive and store certain details whenever a user interacts with us.

6.2 A ‘Cookie’ is a small text file that is stored by the browser on your computer, tablet or mobile phone. Websites are able to read and write these files, allowing them store things such as personalisation details or user preferences. By providing this "memory" for the website, they enable it to recognise a user and respond appropriately.

6.3 Ackroyd Lowrie Limited is built using squarespace.com. For more information on which cookies may be stored on your computer, please refer to their privacy policy at http://www.squarespace.com/privacy/

7. Data security

Data security is of great importance to Ackroyd Lowrie Limited. To protect your data, we have taken care to put in place suitable physical, electronic and managerial procedures in order to safeguard and secure any data collected online. For more information please get in touch via info@ackrodylowrie.com.

8. Changes to this policy

8.1 We may update this Privacy Policy from time to time, without notice, as we deem necessary to keep it relevant or where we may be required to update it by law. The most up to date Privacy Policy will be immediately posted on the website.  

8.2 If you have any questions or concerns about our collection, use or disclosure of your personal information, please get in touch via info@ackrodylowrie.com and we’ll be happy to help with your query. You’ve made it to the end, now go and find something more fun to do!